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We would like to hear from you! If you have any queries, please check our FAQs. If you require further assistance, we’re here to help you.

Frequently Asked Questions

What are the delivery charges for orders from the Online Shop?

Get Free Shipping on all orders over $75 Australia wide. Estimated delivery time is 5-8 working days.For orders below $75 standard shipping rate is $9.99. Estimated delivery time is 5-8 working days.

Which payment methods are accepted in the Online Shop?

We accept payments via PayPal, gift card and credit card.

How long will delivery take?

Estimated Delivery time with in Australia is around 5-8 Working Days.

How long it will take to process my order?

Estimated processing time is about 5-8 working days.

Do I receive an invoice for my order?

An invoice will be included with your order confirmation.

What is the Return and Exchange Policy?

Strictly no returns or exchanges for change of mind. Return or Exchange is providedif there is defect in the product. Item must be refunded or exchanged within two weeks of the purchase. All returns will be in their original packing, unused.You will be responsible for paying the postage costs for the return.After two weeks of the purchase unfortunately we can’t offer you a refund or exchange. So make sure you are ordering the correct item, size, and color. Make sure to read the measurements in products where apply. Please contact us before initiating any returns.

Can I send my order gift wrapped ?

Yes, Australia wide you can deliver gift wrapped orders for an extra cost. And please note the invoice will be sent with the parcel.